News: Air New Zealand introduces smart passport service

The airline’s mobile app is now able to scan and save passport information and send a timely reminder when it’s time to renew.

Currently around 10 percent of Air New Zealand customers type their passport details incorrectly as they check in online. By saving these to their profile, customers will enjoy a faster check in experience and rest easy in the knowledge that their travel document has been entered correctly.

Very clever use of technology. Some sites have saved traveler profiles but I think only one or two — for example in Airasia, when you check-in online you can save your information as well as people you travel with often to “favorites” and then when it’s time to check-in for another flight you can just select them from your list. I’d definitely recommend using this.


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