Good news!
Now we can buy the JR pass without needing to go the store/agent.
As I planned to go for ski trip at Madarao Ski Resort after my business trip in Chiba, I went to JTB at Isetan Lot 10 last week to buy the JR East Pass. When I wanted to made payment, unfortunately we did not have enough cash. After I tried few time to do bank transfer and failed, Ogi went to nearby ATM machine but also failed to withdraw cash. Apparently there was a problem with Maybank and CIMB system at that moment. Since we were reluctant to pay with credit card due to a 2% charges, the JTB staff informed us that we can do bank transfer later on and email her the proof of payment so she can send us the E-Exchange Order via email. We like, “seriously? We don’t need the hard copy of the exchange order?” And she confirm that now they can issue the e-copy. My God, if she has said that earlier a bit and we would not have wasted time there 😂😂
See here my previous post on how to buy JR Pass: http://lifestylehappens.asia/japan-rail-pass-and-where-to-buy-in-malaysia/
So to the point, below are the steps on how you can buy your JR pass online:
1. Get your quotation by writing an email to the Japan Travel Bureau (JTB)

The quotation will be as below:

2. Proceed with payment
The bank account information as below:
Once you have made the payment, forward the transfer proof accordingly
3. You will receive the E-Ticket (Exchange Order)

4. Once arrive at Tokyo airport (either Narita or Hanada), find the Jr East Pass Office and you can immediately show your E-Exchange Order (no need to print out, show them softcopy from phone also can) to get the JR EAST PASS. Below is mine:
The JR EAST PASS is valid for 2 weeks and can be use for any 5 days (does not need to be consecutive days) of that 2 weeks period.
Viola! easy peasy for hustle free travel in Japan. :*
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